Appenate Sub-processors
We’ve carefully selected these services to help deliver our platform
Last updated 15 December 2025.
Appenate uses certain sub-processors to assist in providing the Appenate Platform to Customers. A sub-processor is a third-party data processor engaged by Appenate, that has or potentially will have access to or process customer data (which may contain personal information). Appenate engages different types of sub-processors to perform various functions as explained in the list below. If you have any questions about these companies or Appenate’s relationships with them, please contact our support team.| Sub-processor Name | Country of Processing | Purpose |
| Microsoft Azure | Netherlands and Ireland for EU customer accounts | Cloud services, data storage, computation and backup |
| USA | Analytics and device push notifications | |
| Apple | USA | Device push notifications |
| Twilio (SendGrid) | USA | Email delivery |
| Pin Payments | Australia | Subscription payments |
| ActiveCampaign | USA | Customer Relationship Management |
| Inline Manual | UK | In-page tutorials |
| Amazon Web Services | USA | Support Automation & Email Processing |
| Cloudways Ltd. | Malta | Managed Hosting (Helpdesk and knowledgebase) |
| DigitalOcean, LLC | USA (Hosting: Germany) | Infrastructure Hosting (Helpdesk and knowledgebase) |
| SigNoz, Inc. | USA | Service monitoring |