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Appenate Sub-processors

We’ve carefully selected these services to help deliver our platform

Last updated 23 October 2019.

Appenate uses certain sub-processors to assist in providing the Appenate Platform to Customers. A sub-processor is a third-party data processor engaged by Appenate, that has or potentially will have access to or process customer data (which may contain personal information). Appenate engages different types of sub-processors to perform various functions as explained in the list below. If you have any questions about these companies or Appenate’s relationships with them, please contact our support team.

Sub-processor Name Country of Processing Purpose
Microsoft Azure Netherlands and Ireland for EU customer accounts Cloud services, data storage, computation and backup
Google USA Analytics and device push notifications
Apple USA Device push notifications
Freshdesk USA Helpdesk and knowledgebase
SendGrid USA Email delivery
Pin Payments Australia Subscription payments
Stackify USA Service monitoring
ActiveCampaign USA Customer Relationship Management
Inline Manual UK In-page tutorials

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