Appenate Sub-processors

We've carefully selected these services to help deliver our platform

Last updated 15 May 2018.

Appenate uses certain sub-processors to assist in providing the Appenate Platform to Customers.

A sub-processor is a third-party data processor engaged by Appenate, that has or potentially will have access to or process customer data (which may contain personal information).

Appenate engages different types of sub-processors to perform various functions as explained in the list below.
If you have any questions about these companies or Appenate’s relationships with them, please contact our support team.

Sub-processor NameCountry of ProcessingPurpose
Microsoft AzureNetherlands and Ireland for EU customer accountsCloud services, data storage, computation and backup
GoogleUSAAnalytics and device push notifications
AppleUSADevice push notifications
FreshdeskUSAHelpdesk and knowledgebase
SendGridUSAEmail delivery
Pin PaymentsAustraliaSubscription payments
StackifyUSAService monitoring
ActiveCampaignUSACustomer Relationship Management

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