Last updated 23 October 2019.Appenate uses certain sub-processors to assist in providing the Appenate Platform to Customers. A sub-processor is a third-party data processor engaged by Appenate, that has or potentially will have access to or process customer data (which may contain personal information). Appenate engages different types of sub-processors to perform various functions as explained in the list below. If you have any questions about these companies or Appenate’s relationships with them, please contact our support team.
|Country of Processing
|Netherlands and Ireland for EU customer accounts
|Cloud services, data storage, computation and backup
|Analytics and device push notifications
|Device push notifications
|Helpdesk and knowledgebase
|Customer Relationship Management