Privacy Policy

Your privacy is our top priority

At Appenate we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of one of our services.
  • In our websites, products and services, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.

Below is our privacy policy which incorporates these goals.

If you have questions about accessing or correcting your personal data or any other privacy issue related to Appenate, please contact our support team at support@appenate.com

Appenate Pty Ltd. (“Appenate”) operates several websites including appenate.com. It is Appenate’s policy to respect your privacy regarding any information that we may collect while operating our websites, products and services.

WEBSITE VISITORS

Like most website operators, Appenate collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Appenate’s purpose in collecting non-personally identifying information is to better understand how Appenate’s visitors use its websites. From time to time, Appenate may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its websites.

Appenate also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our websites. Appenate only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses are visible and disclosed to the administrators of the website where the comment was left.

GATHERING OF PERSONALLY-IDENTIFYING INFORMATION

Certain visitors to Appenate’s websites and users of Appenate’s products and services choose to interact with Appenate in ways that require Appenate to gather personally-identifying information. The amount and type of information that Appenate gathers depends on the nature of the interaction. In each case, Appenate collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor or users’s interaction with Appenate. Appenate does not disclose personally-identifying information other than as described below. And visitors or users can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities or products and/or services.

AGGREGATED STATISTICS

Appenate may collect statistics about the behaviour of visitors to its websites or users of its products or services. Appenate may display this information publicly or provide it to others. However, Appenate does not disclose personally-identifying information other than as described below.

PROTECTION OF CERTAIN PERSONALLY-IDENTIFYING INFORMATION

Appenate discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Appenate’s behalf or to provide services available at Appenate’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Appenate’s websites, products or services, you consent to the transfer of such information to them. Appenate will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

Other than to its employees, contractors and affiliated organizations, as described above, Appenate discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Appenate believes in good faith that disclosure is reasonably necessary to protect the property or rights of Appenate, third parties or the public at large.

If you are a registered user of a Appenate website, product or service and have supplied your email address, Appenate may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Appenate and our products and services. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum.

If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Appenate takes all measures reasonably necessary to protect against unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

COOKIES

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Appenate uses cookies to help Appenate identify and track visitors, their usage of Appenate website, and their website access preferences. Appenate visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Appenate’s websites, with the drawback that certain features of Appenate’s websites may not function properly without the aid of cookies.

BUSINESS TRANSFERS

If Appenate, or substantially all of its assets were acquired, or in the unlikely event that Appenate goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Appenate may continue to use your personal information as set forth in this policy.

ADVERTISING

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Appenate and does not cover the use of cookies by any advertisers.

PRIVACY POLICY CHANGES

Although most changes are likely to be minor, Appenate may change its Privacy Policy from time to time, and in Appenate’s sole discretion. Appenate encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Attribution for this privacy policy goes to the Automattic Privacy Policy, which is available under the Creative Commons Attribution-Share Alike 2.5 Generic License.

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